When trying to re-establish relationships with past customers, some customers will be comfortable and feel as if they just conducted business with you yesterday while others will wonder why you went to the trouble of contacting them. Who is a reactivation candidate? To reactivate customers, you need to be attentive to

I have said this many times before. Growing a business is easy when you do the following: Have clarity-Clarity=success; lack of clarity=failure Have written goals complete with actions steps Live by this equation   Intention + Action = Result    if you do not like the result change the action steps

In the last post we started our series on word of mouth and talked about how to make your customers purchasing experience a short, easy one. We are going to continue with that theme a bit today. We’re going to talk about the power of word of mouth and how